FAQ

Frequent Questions

Frequently Asked Questions

Frequently Asked Questions represent common questions that apply to our technology, products and services that require clarification prior to trial introduction or purchase.

What is the CloudCover Platform?

CloudCover’s genesis began as a cybersecurity SOAR (security orchestration, automation and response) solution. Today, CloudCover C3C unifies automated network security, data-linked cyber insurance, and continuous compliance — consolidating multiple disconnected tools into a single control layer.

What makes CloudCover unique?

CloudCover is unique in three important ways:

First, CloudCover provides a SASE-based security solution that orchestrates your entire network security stack.

Second, CloudCover C3C technology provides resilient multi-directional (lateral egress-ingress) network inspection and prevention, automatically blocking malicious traffic as it is detected.

Third, the C3C deploys without “rip and replace” disruption to your existing security stack. Every component of C3C is engineered to work together — so your security intelligence automatically informs your insurance coverage, and vice versa.

How is advanced threat detection achieved?

Detection combines signature-based intrusion detection, honeypot decoys, and statistical analysis of network events — event timing, traffic volume, source-IP frequency, and alert priority. When an event identifies a malicious source, the platform automatically blocks it at the firewall, records the event, and updates your risk score. A trusted-host whitelist and timed auto-unblock keep the automated response safe for production traffic.

Is CloudCover affordable for a mid-size business like mine?

The CloudCover C3C Platform is priced to be practical for mid-size businesses, delivering in one platform a security capability that would otherwise require multiple separate products — and the staff to run them.

How is CloudCover able to orchestrate security devices on network?

Coverage extends across the corporate enterprise, the cloud, and everything in between, including IoT devices. We use mathematical models that utilize ACL controls in conjunction with real-time syslogs to evaluate bidirectional threats at the network level, requiring no agents nor APIs to manage the devices on your network. The result is a single pane of control to see your entire network security.

Is CloudCover patented?

Yes. CloudCover holds U.S. Patent Nos. 11,223,647 and 12,190,387, covering its cyber-insurance underwriting process — the method by which measured network risk is underwritten as incremental cyber insurance. Separately, the platform’s automated response capability generates custom rules that direct its defensive modules to block further communication attempts from specific sources, preventing those threats from reaching a customer’s protected network.

How does CloudCover perform against malicious DDoS attacks?

Utilizing a multi-directional packet inspection method, C3C evaluates the risk of inbound and outbound traffic and automatically blocks sources identified as malicious. Because outbound (egress) traffic is inspected as well, systems that were compromised with sleeper threats prior to our install can be cut off when they attempt to communicate out — helping protect networks from ransomware activation.

Has CloudCover been independently tested?

The CloudCover Platform has undergone penetration testing by the following independent organizations:

• U.S. Department of Defense / US Air Force
• NSIN / University of Colorado, Boulder, CO
• AFWERX San Antonio, TX (DoD Pen-Test organization)
• Cyber Collegiate Challenges (Red/Blue national/regional teams)
• Iowa State & Dakota State University / Hacker Challenges
• Rochester Institute of Technology / SAFE Labs
• Black Hat USA and DEFCON 2021 conferences
• Lodestone, Texas, USA

Why is CloudCover in the Cyber Insurance Market?

Businesses small and large are seeing soaring premiums and lower coverage. Some companies are being denied any cyber coverage. Cyber insurance providers are unable to properly understand the cyber risks of their insured customers, resulting in significant losses for cyber insurance providers — hence higher premiums and less coverage. CloudCover addresses this dilemma by mitigating the underlying cyber risk and thus underwriting cyber insurance much more effectively.

What cyber insurance coverages will CloudCover provide?

• Computer & funds transfer fraud
• Ransomware fraud
• Social engineering
• Website media liability
• Cybersecurity breach expense
• Extortion threats
• Replacement or restoration of electronic data
• Business income and extra expense
• Public relations expense
• Cybersecurity breach liability, payment card industry fines, and penalties

How does CloudCover provide better Cyber Insurance?

When a continuous risk score drawn from live network telemetry replaces the annual questionnaire, underwriters can price coverage on current, verifiable data.

Our C3C risk-aware understanding produces more accurate risk control, and thereby smarter cyber underwriting — which leads to better pricing, better cyber coverage, and better overall cyber-insurance aggregation.

C3C lowers cyber risk by incrementally measuring it and automatically mitigating egress-ingress network data risk. Effective security risk mitigation leads to fewer claims, and fewer claims support lower premiums — and therefore better cyber security risk protection.

General Support Services

You may contact our sales support services at support@cloudcover.cc — 9:00 AM to 5:00 PM CST, Monday through Friday.

If you have questions regarding services and support practices, please contact us at: support@cloudcover.cc

CloudCover 740 SouthCross Drive W, Suite 105 Burnsville, MN 55306

Sales: sales@cloudcover.cc

See also our Support page and Contact page.